Zealand has released the following information in relation to candled flights and
schedule changes due to Volcanic Ash from the Iceland Volcano Eruption.
April 2010 – updated at 9.30am
that the current airspace restrictions across UK controlled airspace due to the
volcanic ash cloud will remain in place until at least 6am Tuesday 20 April (NZ
As a result:
NZ2 service to Los Angeles and London will terminate at Los Angeles.
NZ39 service to Hong Kong and London will terminate at Hong Kong.
- NZ1 from
London to Los Angeles and Auckland due to depart Monday afternoon (UK time) is
provisionally planned to operate however a further update will be made at
approx 0930hrs 19 April (UK time).
Air New Zealand
continues to strongly advise passengers with travel plans to affected parts of
the UK and Europe to NOT commence their travel today. This applies to any
Air New Zealand service and any connecting flight on another carrier
to affected parts of UK / Europe.
passengers still decide to travel and there are disruptions to their plans,
costs incurred will be at their expense. In addition, Air New Zealand
has been informed there is little to no available accommodation in stop over
points like Los Angeles or Hong Kong.
may defer their travel to another Air New Zealand flight without
penalty. Those who no longer wish to travel can apply for a full refund.
continue to check the Air New Zealand website for regular updates,
call 0800 737 000 (within New Zealand only, if outside of New Zealand go to Contact Us) or check with their travel agent.
updates will be provided as information becomes available.