Delta Air Lines have announced plans to overhaul its
BusinessElite and Economy Cabins in its 747-400 fleet flying to asia.
The overhaul will put Lie flat seats in BusinessElite and an
improved video on demand entertainment system.
The full media release from Delta Air Lines can be read
Delta Revitalizing Boeing 747-400 Fleet with New
New full-flat beds in BusinessElite, Economy class seats with personal
video on-demand among customer benefits
Investment reflects Delta’s deep commitment to Asia service
Sep 2, 2010
2 Delta Air Lines (NYSE: DAL) today unveiled plans for the complete revitalization
of its fleet of Boeing 747-400 aircraft flying primarily from the Tokyo-Narita
hub. Between summer 2011 and 2012, Delta will equip each of its 16 747-400s
with new fully horizontal flat-bed seats in the BusinessElite cabin and new
Economy class seats featuring personal, on-demand entertainment, increased
personal space and added under-seat storage.
The investments are the latest in
Delta’s previously announced plan to invest more than $1 billion in enhanced
global products and services through 2013. When complete, Delta will
offer full flat-bed seats on more than 100 trans-oceanic aircraft, including
all Boeing 777s, 767s and 747s, and will feature personal, in-seat
entertainment for both BusinessElite and Economy class customers on all
“The multimillion dollar investment we are making to
completely revitalize our trans-oceanic fleet speaks to our strong commitment
to the Asian market,” Delta President Ed Bastian
said in a press briefing here today. “While we have solidly positioned ourselves as the leading U.S.
carrier across the Pacific in terms of flights and destinations, we are now
taking steps to enhance the products and services offered across our
Asian-Pacific network to position Delta as a leader in in-flight service.”
The 747 upgrades will bring
substantial changes to both decks of the aircraft’s BusinessElite cabin.
The new, custom-designed product will feature 48 horizontal flat-bed
seats with direct aisle access at each seat. Window seats will face the window
for improved privacy and center seats will be angled toward each other for the
convenience of customers traveling together.
The new seat, manufactured by
Weber Aircraft LLC, will be 81.7 inches in length and 20.5 inches wide, similar
to the flat-bed product currently offered on Delta’s 777-200LR fleet. It
also will feature a 120-volt universal power outlet, USB port, personal LED
reading lamp and Panasonic’s 15.4 inch personal video monitors with instant
access to 250 new and classic movies, premium programming from HBO and
Showtime, video games and more than 4,000 digital music tracks.
“The design of our flat-bed product meets customers’ desire
for comfortable sleep, direct aisle access and ample storage and work space
when they travel on long-haul flights,” Bastian
said. “We have had great
success from a customer service and business standpoint with flat-bed service
since it first rolled out on our 777 fleet, and we expect similar results when
customers experience our new trans-Pacific 747 and 767 BusinessElite product
beginning next year.”
In the last year, Delta has improved
meal service in BusinessElite across the Pacific with the introduction of
personal, hand-served entrees, signature dishes created by celebrity chef
Michele Bernstein and master sommelier Andrea Robinson, expanded dessert
options and improved Japanese meal options created by Delta’s flight kitchen in
Customers in Economy class on the
747-400 will benefit from the industry’s first seat designed collaboratively by
a seat manufacturer and an in-flight entertainment company, Weber Aircraft and
Panasonic Avionics Corporation, to fully incorporate seat and entertainment
functionality into one product. Using a nine-inch screen, the new seat’s
embedded touch-screen entertainment system will offer each customer access to 250
movie titles, hundreds of television shows, 4,000 digital music tracks,
personalized music playlists, more than a dozen interactive games and a USB
port to charge iPods and other personal electronic devices.
The new seats offer up to 1.5
inches more personal space and increased under-seat storage through a
“slimline” design that more efficiently uses cabin space than the
older, heavier seats they replace. The upgraded seats also feature
adjustable headrests and deliver environmental benefits through the Panasonic
Eco 9i Integrated Smart Monitors that use 30 percent less energy and are 60
percent lighter than entertainment systems installed on other Delta aircraft.
Delta’s 747s are dedicated
largely to trans-Pacific and intra-Asia flights to and from the Tokyo-Narita
hub, including routes connecting Tokyo to Detroit, Honolulu, Manila, Minneapolis/St.
Paul, New York-JFK and Shanghai.
When reconfigured, the 747s will
accommodate 386 customers with 48 BusinessElite seats and 338 Economy class
Delta in Asia
During the last several years,
Delta has significantly increased its service across Asia-Pacific, expanding
from 222 weekly departures in summer 2006 to 275 in summer 2010. Recently added
routes include Tokyo-Narita to New York-JFK and Salt Lake City (June 2009);
Shanghai to Detroit (June 2009); Sydney to Los Angeles (July 2009); Osaka to
Seattle (June 2010); Beijing to Seattle (June 2010); Seoul-Incheon to Detroit
(June 2010); Hong Kong to Detroit (June 2010); Nagoya to Honolulu (December
2010); and Tokyo-Narita to Palau (December 2010).
Delta also has announced plans to
begin new nonstop service between Tokyo-Haneda and Detroit and Los Angeles in
“As the leading U.S. carrier
to the region, we are solidly positioned to continue to expand convenience and
choice for Asia-originating or Asia-bound travelers in one of the world’s
fastest growing travel markets,” Bastian said. “Our history of
investment in the region is underscored by our more than 2,300 Pacific-based
employees in nine countries and our continued commitment to expansion and