has introduced new check-in terminal that promise to be faster and more reliable
than their existing terminals, the full media release can be found below:
introduces new check-in terminals
Self-service check-in now faster, more flexible and more reliable
The new Lufthansa check-in terminals promise to boost the convenience factor
for Lufthansa passengers. On 16 February, the German flag carrier will start
replacing its 300 existing check-in terminals with new upgraded ones. The first
terminals will be installed at Lufthansa’s largest hub in Frankfurt and at
Milan Malpensa Airport, where the recently launched airline Lufthansa Italia is
based. By the end of April, all Lufthansa’s check-in terminals will be replaced
throughout Europe. Besides their new, more modern design, the check-in
terminals are equipped with an integrated radio frequency identification (RFID)
scanner that can read passports and cards. The new terminals also have a larger
monitor for easier readability.
technology will also enable customers with a machine-readable passport or ID
card to check in quickly and flexibly. Once their passport data has been
scanned, passengers are checked in. In order to receive a boarding pass, they
then have to enter their flight number, flight destination or booking code.
Thanks to the integrated RFID technology in the card scanner, customers
checking in with a Miles & More credit card with a PayPass function only
have to hold their card up against the scanner in order to trigger the check-in
who are already checked in but who wish, for example, to change their seat, can
simply call up the check-in menu by placing the barcode printed on their
boarding pass against the scanner and then make the necessary alteration. In
addition, the scanner is able to record the Advance Passenger Information
System (APIS) data that is required by many immigration authorities before a
flight departs. Passengers simply have to call up this option and then hold
their passport over the scanner.
the first airline worldwide to use check-in terminals equipped with RFID
technology. Once again the German flag carrier is assuming a pioneering role.
At the beginning of the 90s, Lufthansa was the first carrier to introduce a
self-service check-in service for its customers.