First to benefit are hotel guests
and visitors taking SIA and SilkAir flights
Marina Bay Sands and SATS have
jointly introduced a new city check-in and baggage acceptance service – the
first of its kind in Singapore – for hotel guests and visitors heading to Changi
With the launch of the Baggage Express service, Marina Bay Sands’ guests and
customers departing on Singapore Airlines (SIA) and SilkAir flights can enjoy
the convenience of checking-in at least three hours before their flights
depart. They can receive their boarding passes and baggage claim tags at Marina
Bay Sands. Checked-in guests can also proceed directly to clear immigration at
Singapore Changi Airport and be at the boarding gate before it closes.
Checking in at a downtown location offers users greater flexibility to maximise
their time before leaving Singapore. This service will be extended to cover
more participating airlines in the coming months.
“Marina Bay Sands is proud to partner SATS in launching this first-ever city
check-in service in Singapore. It speaks volumes of our ability to provide
innovative and first-to-market services to our guests. All our hotel guests and
visitors to our property are able to enjoy this one-stop check-in service. This
is another value-added offering that Marina Bay Sands is providing for the
convenience of our guests, and we will continue to introduce more innovative
services in the coming months,” said Marina Bay Sands President and Chief
Executive Officer, Mr. Thomas Arasi.
Said Mr. Denis Marie, Senior Vice
President, Passenger Services of SATS:
“This new initiative underscores our drive in leveraging our core competencies
in gateway services to offer innovative products and services to our customers
and their guests. We are pleased to partner Marina Bay Sands in providing a
delightful and hassle-free travel experience for its guests. We remain strongly
committed to developing and delivering superior value propositions to our
Located at Marina Bay Sands’ Coach Terminal, the check-in counters will
initially operate from Thursday to Monday from 10 am to 6 pm.
The Baggage Express service is free for guests without any check-in luggage. A
handling charge of S$25 for every two bags applies. The check-in service is
also open to hotel guests staying in other parts of Singapore.
The accepted baggage will be transported to Changi Airport with regular
transport runs and will undergo security screening at the airport. The counters
at Marina Bay Sands are manned primarily by SATS’ personnel.