has confirmed it has held discussion with several if its partner airlines
including Air New Zealand, Singapore Airlines, Etihad and Delta Air Lines to
see if they can in anyway help the Airline in assisting passengers that remain
stranded due to the total grounding of Qantas domestic and International
Virgin Australia is offering passengers stranded by the Qantas grounding special
Stranded Passenger recovery fares, which are a 20 discount on the regular Saver
fares, however to be eligiable for these fares passengers must be stranded at a
port other than their home port hold a Qantas ticket to return home in the next
Stranded Passenger fares can be booked via the following page:
media release from Virgin Australia can be read below:
AUSTRALIA ADDS SEATS TO ASSIST QANTAS PASSENGERS
Virgin Australia has been working
overnight to schedule additional services to assist affected Qantas passengers.
The airline will use Virgin Australia
aircraft to offer over 3,000 extra seats today between the ports of Sydney, Melbourne,
Brisbane, Canberra, Karratha and Perth.
This is in addition to the 40,000
seats that Virgin Australia has recently added to its domestic network for travel
between 14 October 2011 and 31 January 2012.
At present, Virgin Australia has
140,000 seats available for sale on the domestic network through until
Sunday 6 November 2011.
The airline is also in discussions
with alliance partners Etihad Airways, Singapore Airlines, Air New Zealand and
Delta Air Lines in regards to adding extra capacity. Current options being
Operating Etihad Airways aircraft
between Sydney and Melbourne and operating an Etihad Airways
Boeing 777 between Abu Dhabi and
Sydney, which will release a Virgin Australia Boeing 777 to operate between Los
Angeles and Australia;
Operating Singapore Airlines aircraft
on key domestic routes; and Operating extra Air New Zealand aircraft on the
trans-Tasman route in order to release Virgin Australia Boeing 737s for use
Virgin Australia is offering special “Stranded
Passenger” recovery fares for passengers who are currently at a port away from
home and hold a Qantas ticket to return home within the next 5 days.
The fares are offered at a 20 per cent
discount to available “Saver” fares on Virgin Australia and Pacific Blue flights,
for travel through to Thursday, 3 November 2011, subject to availability. They
are available via a dedicated web page: http://www.virginaustralia.com/qantasgrounding/
A range of other measures are also
being taken to ensure Virgin Australia is well-placed to assist affected passengers,
with the airline increasing staffing levels at airports and contact centres
thanks to hundreds of staff volunteering to work extra hours.
Virgin Australia will provide further
updates via media release and on our website: