have announced that they intend to progressively introduce in-flight Wi-Fi
internet access from the first half of 2011.
The service will be
progressively rolled out to Singapore Airlines Airbus A380, Airbus A340-500 and Boeing 777-300ER aircraft, and will be provided by in-flight connectivity provider onAir.
In addition to Wi-Fi
Internet access the service will also provide mobile telephone services,
allowing a passenger to use their own mobile phone while in the air.
The full media
release from Singapore Airlines can be read below:
SINGAPORE AIRLINES TO LAUNCH INFLIGHT
Customers travelling on Singapore Airlines flights will soon be able to
stay connected at all times, even at 35,000 feet.
The multi-million-dollar collaboration with inflight connectivity
provider OnAir includes a full suite of onboard communication offerings,
providing the Airline’s customers with access to Wi-Fi Internet and mobile
telephony services. The mobile telephony services will enable customers to send
and receive SMS text messages with their GSM-compatible mobile phones, send and
receive email messages easily on smartphones and Blackberry® devices, and make
and receive voice calls.
With plans to roll out the services from as early as the first
half of 2011, Singapore Airlines will be the first major airline in Asia to
launch a full suite of inflight connectivity services. These will be introduced
progressively on flights operated by the Airline’s Airbus A380, Airbus A340-500
and Boeing 777-300ER aircraft.
was in fact one of the pioneers to introduce Internet connectivity on board its
Boeing 747-400 aircraft in 2005. Today, with the increasing importance of
remaining connected, and the more affordable charges made possible by the
higher usage and more advanced technology, we are now fitting all our
long-range aircraft with the full suite of telephony and Internet features so
that our customers can stay connected. Unlike the earlier trial introduction of
an Internet service, this suite of features is for full implementation and we
are pleased to offer this as an added choice to our inflight programme,” said Singapore Airlines’ Senior
Vice President Product & Services, Mr Yap Kim Wah.
“The environment that
our customers have gotten used to on the ground can soon be replicated in the
air, when they fly with Singapore Airlines on aircraft fitted with this new
connectivity platform. Travelling on business or pleasure, they are just a
click or an SMS away, with access to live information, social networking and
news updates, as well as inflight shopping.”
Singapore Airlines’ connectivity partner OnAir is jointly owned by
Airbus and SITA, the world’s leading provider of global IT and
telecommunication solutions for the air transport industry, offering global
satellite coverage including for the Asian region. One of the most established
companies in the field of onboard connectivity, OnAir has roaming agreements
with about 200 telecommunications companies globally.
are absolutely delighted to have come to an agreement today with an airline of
the stature and reputation of Singapore Airlines. The agreement is extremely
significant. It sends a strong signal to the industry that inflight passenger
communications has come of age – and is a must-have for airlines looking to
remain competitive in the future,” said Ian
Dawkins, CEO of OnAir.
Customers who use the mobile telephony services will see their
usage reflected in the monthly bills from their telecommunications provider
where international GSM roaming rates apply. For Internet access, customers can
sign up for an access package upon logging in to the system. Details of the
charges will be announced closer to the launch.