SkyTeam the world’s largest global
airline alliance revealed its new shared facilities at London Heathrow’s Terminal
4. Today 4 of the alliances airlines (Delta, KLM Royal Dutch Airlines and Kenya
Airways) are operating out of the facility, with the remaining (Aeroflot, Air
France, Alitalia, Czech Airlines and Korean Air) to move on 4 November.
The full media release from
SkyTeam can be read below:
Today SkyTeam, the global airline
alliance, unveiled its spacious, customer-focused facility at Terminal 4 at
London Heathrow airport. The new facility includes an exclusive premium
check-in area for first and business class passengers, premium economy passengers,
as well as SkyTeam Elite and Elite Plus passengers. Also unveiled today was the
second level of the SkyTeam co-branded lounge. When the check-in area and
second level of the lounge open to passengers on November 5 and November 9,
respectively, the combined amenities will offer an enhanced experience for
customers travelling through London Heathrow. SkyTeam is the first airline
alliance to unveil a permanent, common facility in one terminal at London
“This is the first time member airlines have worked together from
start to finish to create a consolidated facility truly centered around the
alliance and our passengers,” said Marie-Joseph Malé,
managing director, SkyTeam. “Shared
spaces like Heathrow demonstrate how, through collaboration, alliances can
deliver added value to customers while realizing efficiencies for members.”
Space Designed for Flow
The common alliance facility at
Terminal 4 was designed to invoke movement through a modern look inspired by
the SkyTeam brand. For the first time, all SkyTeam co-located members will
share airport services, including check-in desks, self-service kiosks, and bag
drop off locations.
The premium check-in area, the
first to be SkyTeam branded, will offer first and business class passengers as
well as SkyTeam Elite and Elite Plus passengers 14 check-in desks and 10
common-use, self-service kiosks. By early 2010, passengers will be able to
access travel reservations with any of the eight SkyTeam carriers serving
London Heathrow at kiosks in the premium zone and throughout the terminal.
Lounge a First For Alliance
Once airside, first and business
class passengers and SkyTeam Elite Plus passengers will enjoy access to the
SkyTeam branded lounge, designed by Brandimage – Desgrippes & Laga.
Services on the second level of the lounge will include: a quiet room with day
beds; two VIP rooms; and a separate children’s area with games and television.
The first floor, which opened in June, offers a variety of amenities including
wine bar, oxygen bar and full-body massage chairs.
An enhanced presence at London
Heathrow will augment SkyTeam’s already superior global hub network. At London
Heathrow, passengers can take advantage of several nonstop service options to
SkyTeam’s hubs, such as Amsterdam, Atlanta, Milan, Moscow, Nairobi, New York,
Paris, Prague, Rome and Seoul. During the upcoming winter season, SkyTeam will
operate 42 daily flights from Heathrow to several alliance hubs and key
international destinations. Currently, Delta, KLM Royal Dutch Airlines and
Kenya Airways are operating out of Terminal 4. The remaining SkyTeam carriers
at Heathrow (Aeroflot, Air France, Alitalia, Czech Airlines and Korean Air)
move to Terminal 4 in November.