The introduction of in-flight internet across most of American Airlines domestic fleet last month has opened a proverbial can of worms the Airline, porn surfing.
Since the introduction a flood complaints have surfaced from both passengers and flight attendants complaining that some passengers are using the US$12.95 in-flight internet service to surf for porn, while in-flight.
In response to the in-flight internet err porn issue; The US Association of Professional Flight Attendants has requested the airline install internet filtering software to block any inappropriate websites.
American Airlines have since stated a preference toward an unfiltered internet experience such as what someone would have at their home of office, with the onus being on flight attendants to monitor and take appropriate action if any passenger was caught surfing porn.
I can only say it should not have been a surprise that a minority of passengers would surf inappropriate sites, and I am sure American Airlines would have thought thru and had great discussions including how flight attendants should deal with such issues.
As yet American Airlines have not officially stated what would happen if a passenger was caught surfing inappropriate content, personally I believe the users internet access should be blocked for the remainder of the journey.
American Airlines issues have arisen in the same week in which Qantas have announced they will not be offering a full live in-flight internet instead switching plans to a cached only service to a limited number of websites. There has been some speculation that Qantas’s decision to change tact was in-response to the issues now being experienced by American Airlines issues, but in reality it’s a coincidence with Qantas stating the reason is because of Logistical and regulatory issues with its carrier On-air