Customers Can Now Find Wi-Fi Equipped Flights On the Go American Airlines today launched its latest customer convenience tool, the mobile Wi-Fi Widget, which allows customers to easily identify Wi-Fi equipped aircraft while on the go. Now available for use on any Internet-equipped mobile device, the Wi-Fi Widget enables customers to easily identify Wi-Fi equipped flights within 24 hours of departure. Launched on AA.com in November 2009, the widget provides customers the ability to check if their flights are scheduled with a Wi-Fi equipped aircraft. “We know our customers are mobile by definition, and having information they want and need on the go can simplify and enhance the travel experience for them,” said Rob Friedman, Vice President – Marketing. “The Wi-Fi Widget has been a customer favorite since it launched on AA.com, and now we’re excited to see this functionality more accessible to our customers wherever they are in their travel experience.” To check for Wi-Fi access on your next flight, simply visit aa.com/wifiwidget on your mobile device within 24 hours of departure. Once on the site, enter your flight number or select your departure airport from a drop down menu to find out in seconds if your flight is scheduled to be Wi-Fi equipped. While on board a Wi-Fi equipped flight, customers can make hotel or car reservations, check their AAdvantage® accounts, book additional flights and more – with complimentary inflight access to AA.com®. Customers can also enjoy full access to the Web, VPN, social networking sites and e-mail access for as little as $4.95 per Gogo® Inflight Internet session. Wi-Fi is now available on American flights within the continental United States on all Boeing 767-200 aircraft and select MD80 and 737 aircraft. In August 2008, American became the first U.S. airline to launch the Gogo service. Since then, thousands of customers traveling on American aircraft have enjoyed onboard Wi-Fi service while flying throughout the United States. For more information on American’s Inflight Internet offering please visit www.aa.com/wifi.
American Airlines has committed to wifi enabling 300 of its domestic fleet within 2 years, with will enable passengers to surf the internet, check email, or even VPN into their corporate network. The brief press release from oneworld can be read below: American to make 300 of its US domestic aircraft in-flight wifi hotspots: American Airlines is to offer passengers wifi internet access in-flight on more than 300 of its aircraft flying on US domestic services within the next two years. After trials on board 15 of its Boeing 767-200s since August, it is now to install the Gogo equipment on all 150 of its MD80s and then its entire Boeing 737-800 fleet. Gogo turns an American Airlines flight into a wifi hotspot, enabling passengers to surf the web, check email, send instant messages, access a corporate VPN and more. Cell phone and Voice over Internet Protocol (VoIP) service use will not be available. Once the aircraft has reached 10,000 ft, users can simply turn on their wifi enabled devices – such as laptops, smartphones and handheld PDAs – then open their browsers and be directed to the Gogo portal page where they sign up and begin surfing.