The national airline of the United Arab Emirates, Etihad is celebrating 5 years of services between Paris and Abu Dhabi. The first Etihad Abu Dhabi to Paris service kicked off in May 2006 and since then they have carried more than 770,000 passengers and nearly 51,500 tons of cargo on the this route alone. The Abu Dhabi-Paris route enjoys a 75 percent average passenger load which increased by two percent in 2011. In terms of cargo weights, the airline has tripled its load 5,000 tons to 15,000 tons annually. The CEO of Etihad Airways, James Hogan said that the operation they have in Paris has exceeded their expectation for the past years. He added, “This year we will carry 200,000 travellers on the Abu Dhabi-Paris route, up 16 per cent from 173,000 in 2010. By April 2012, we expect to have carried one million travellers overall on the route since its inception.A logical step for us is to open a signature Etihad premium lounge at Charles de Gaulle airport, and I’m delighted to announce that we have started planning this.” Etihad operates a three-cabin Airbus A330 and a three-cabin Airbus A340 aircraft between Abu Dhabi and Paris totaling 7,124 seats broken down into class thats 304 Diamond First, 912 Pearl Business, and 5,908 Coral Economy seats per week. Etihad’s network now comprises of 72 destinations and is looking at a US$4 billion turnover and will have carried 8.4 million travellers and 1.3 million Etihad Guest members. “We remain committed to building the Etihad brand in the French market, offering customers great choice, connectivity, and value”, Hogan said. The current flight schedule for the Etihad Paris to Abu Dhabi service is below Paris – Abu Dhabi Flight no Dep Arr Mon Tues Weds Thurs Fri Sat Sun EY032 11h20 20h15 EY038 22h05 7h00 +1 Abu Dhabi – Paris Flight no Dep Arr Mon Tues Weds Thurs Fri Sat Sun EY031 02h10 07h35 EY037 09h00 14h25
Etihad has announced an increase in services to Jeddah from 1 February 2011 increasing services to 12 per week. These services will operate on a two class Airbus A320 aircraft. This announcement from Etihad comes several weeks after Emirates annouced that it would increase services to Jeddah with Airbus A380 service being put into operation on the Dubai to Jeddah route. The full media release from Eithad can be read below: Etihad increases flights to Jeddah Etihad Airways, the national airline of the United Arab Emirates, will expand its flying programme to Jeddah from February 1, increasing from a daily service to 12 services per week. The increased flying programme is a result of the strong ties between the two countries and the growing demand for business and religious travel in the region. The airline will operate a two-class Airbus A320 aircraft between the two cities, with the capacity to carry 16 passengers in Pearl Business class and 120 guests in Coral Economy class. James Hogan, Etihad Airways’ Chief Executive Officer, said: “Saudi Arabia is a cornerstone market for Etihad and Jeddah has always been an important strategic destination for the airline. Our new flights will further cater for the Saudi Arabian population living in Abu Dhabi and across the UAE, as well as the growing numbers of business and religious travellers looking to fly to the city. The demand for the Umra flights has always been very strong and we expect this to continue grow in future.” Etihad Airways commenced operations to Jeddah in May 2006, with three frequencies per week, increasing to daily from April 2007 and now to 12 flights per week from February 2011.The airline also offers a non-stop, eight-flights-per-week service to the Saudi capital Riyadh, and 13 flights-per-week to Dammam.
In the lead up to Ramadan Etihad Airways has announced increased services between Abu Dhabi and Jeddah during the holy month of Ramadan. These additional services will be operated by two three class Airbus A330 and A320 Aircraft. The full media release from Etihad can be read below: BOOST FOR Saudi FLIGHTS During Ramadan Etihad Airways is providing additional flights between Abu Dhabi and Jeddah during the Holy month of Ramadan. The extra services to Jeddah will operate until 12 September and build upon the 28 return flights Etihad currently operates every week to the Saudi Arabian destinations of Riyadh, Jeddah and Dammam. The services – which will be operated by two and three class Airbus A330s and A320s – also open a range of short and long-haul connection options for air travellers in Saudi Arabia flying via Etihad’s home base in Abu Dhabi to destinations around the world. Hareb Almuhairy, Etihad Airways’ Vice President of Sales in the United Arab Emirates said: “The additional flights from Abu Dhabi to Jeddah will cater for the great demand from Umra travellers during the holy month of Ramadan and will significantly enhance the travel options to Muslim communities throughout our network. “Passengers will be able to connect quickly and conveniently from all regions in the world including the Middle East, GCC, Australia, the Indian Subcontinent, Southeast and North Asia, Africa, North America and Europe.” Throughout the Holy Month of Ramadan, Etihad Airways will also be welcoming guests to a traditional Emirati tent at the airline’s premium check-in counter at Abu Dhabi International Airport. Arabic coffee, dates and refreshments from Etihad’s Diamond First class cabin menus will be served to all Etihad Airways passengers between 7.00pm-8.00pm, to coincide with the evening prayer and the breaking of the fast. Etihad launched its service from Abu Dhabi to Riyadh with eight services per week in December 2004. It commenced operations in the same month to Dammam with13 flights per week and in May 2006 commenced daily flights to Jeddah.
Etihad Airways has announced that from October 2010 they will introduce all economy services operated by two Airbus A320 aircraft. The new all economy flights will be operated to destinations where there is less demand for premium classes such as Alexandria, Calicut, Colombo, Damascus, Doha and Thiruvananthapuram. The full media release from Etihad Airways can be read below: ETIHAD TO LAUNCH ‘ALL ECONOMY’ SERVICE IN OCTOBER Etihad Airways, the Abu Dhabi-based national airline of the UAE, will introduce its first ‘all economy’ class aircraft into its fleet in October 2010. The two Airbus A320s will be configured to carry 162 economy class passengers, an increase of 42 from the current economy capacity. The all economy cabin aircraft will operate to short haul Etihad destinations, which have high demand for economy traffic and low demand for premium traffic. Initially these will be Alexandria, Calicut, Colombo, Damascus, Doha and Thiruvananthapuram. Plans are in place to expand the all economy fleet to 10 A320 aircraft which will enable the airline to launch new short haul destinations which have low demand for premium travel and also to existing Etihad destinations. James Hogan, Etihad Airways’ Chief Executive Officer, said: “Etihad has grown at a remarkable pace during the past six and a half years. We have built a strong brand and a robust business, and it is the right time to challenge the way we serve our various markets and segments. “Our all economy aircraft will allow us to offer a more competitive product in key point-to-point markets in Asia, the Middle East, North Africa and the Indian Subcontinent, while maintaining the high standards of service we have become known for.” Customers travelling on the new ‘all economy’ aircraft will receive the same world class service and product that is featured on our current narrow body fleet, such as seat back in-flight entertainment screens and hot and cold meals and beverages. Each seat has a 32 inch pitch. Etihad currently has 15 A320 aircraft within its fleet and 35 aircraft are on order from Airbus.
Etihad Airways have announced they will commence flights from the UAE to Seoul South Korea from 12 December 2010. The service will be operated from a 3 class Airbus A330-200, with 10 First class seats, 26 Business class sets and 164 Economy class seats. The full media release from Etihad can be read below: ETIHAD TO COMMENCE SOUTH KOREAN OPERATIONS IN DECEMBER Etihad Airways, the national airline of the United Arab Emirates, has announced it will commence operations to the South Korean capital, Seoul, on December 12, Seoul will become the 65th destination on Etihad’s network. Etihad will operate a daily return service to Seoul’s Incheon Airport from its home base in Abu Dhabi, operating Airbus A330-200 aircraft on the route. The Etihad aircraft will be configured with three cabins, offering 2,800 seats each week to and from Seoul. James Hogan, Etihad Airways Chief Executive Officer, said: “South Korea is emerging as a key partner for the UAE, and the decision to commence services to Seoul reflects this strengthening partnership. Over the past two years, Korean business has been building a strong presence in the UAE, particularly in the clean energy sector, construction, technology and small to medium enterprises. “We expect the increasing trade relations between the two countries will lead to growing numbers of business travellers, as well as people from both regions visiting friends and relatives.” At present, there are over 5,000 Korean nationals living and working in the UAE, as well as a significant number of Korean businesses in operation. Earlier this year, H.H. Gen. Sheikh Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the United Arab Emirates Armed Forces, visited Seoul to reinforce the strategic partnership between the two countries. The visit followed the announcement in December 2009 that a South Korean consortium had won a landmark contract to build and operate four nuclear power reactors in the UAE, worth around US$40 billion. Mr Hogan said: “These developments are very exciting for the UAE and will play a key role in the Emirates’ evolution. We are committed to supporting trade between the two countries through our passenger and freight services.” The new service will offer South Korean air travellers convenient onward connections via Abu Dhabi to a number of key destinations across the airline’s global network, including the GCC, Istanbul, Athens, London, Paris and South Africa. “Etihad Airways is grateful to the UAE General Civil Aviation Authority and the Abu Dhabi Government, along with South Korean Government and its Civil Aviation Authority for their support, which has enabled the planned commencement of these important new services,” Mr Hogan said. Aircraft configuration: Three class A330-200 – 10 First class/26 Business class/164 Economy class. Proposed schedule: Flight # Departs Departure Time* Arrives Arrival Time* Frequency EY876 Abu Dhabi (AUH) 22:45 Seoul (ICN) 12:05 Mon, Wed, Fri, Sun EY872 Abu Dhabi (AUH) 10:30 Seoul (ICN) […]
Etihad Airways has expanded the introduction of their self service kiosks at Abu Dhabi Airport, the this expanded service will allow an Etihad passenger to enter their Etihad Frequent Flyer card, type in their booking reference or e ticket number, and then scan their Passport at which point they will be able to chose their seat and print boarding pass & baggage tags. There are currently 8 self service check-in terminals in the economy check-in area and two in the T3 Premium check-in area. The full media release from Etihad can be read below: ETIHAD LAUNCHES SELF SERVICE KIOSKS AT HOME-BASE Etihad Airways continues to expand its customer ground services with the launch of dedicated self service check-in kiosks at Abu Dhabi airport’s Terminal 3. Etihad customers can now also use the kiosks at Terminal 1. Customers of the UAE’s national airline have access to eight kiosks in the economy check-in area of Terminal 3, and there are two kiosks in the T3 premium check-in area. To use the kiosks, customers simply key in their booking reference or e-ticket number; scan their passport; or insert their Etihad Guest card. Once this has been done the customer can choose their seat and print their boarding pass and baggage tags. Peter Baumgartner, Etihad Airways’ Chief Commercial Officer, said: “The introduction of the new self service kiosks is another achievement in our pledge to continually enhance the services we offer our customers at all times in their journey. “The first ten kiosks are conveniently placed throughout the Etihad terminal and will enable customers, especially those travelling on short haul flights, to save time on their journey and allow them to relax in our lounge or visit the shops and restaurants airside in the airport.” Etihad offers a range of online services at www.etihad.com. Via the website customers can check-in for their flights up to 24 hours in advance as well as choose their seats on the aircraft. The airline also has city check-in facilities in Abu Dhabi city and Dubai. Etihad will also complete the next phased roll-out of its new digital strategy towards the end of 2010. Within the strategy customers will be offered a range of services and information via mobile devices and other digital channels. It will also include a brand new website and online shopping experience for airline customers. Etihad launched its own iPhone application earlier this year – the first of its kind. The application enables members of the Etihad Guest loyalty programme to manage their accounts and stay informed of the latest offers via their iPhone and provides them full access to over 1,700 products from the airlines award winning reward shop.
Etihad Airways has announced that it has begun flight to Tokyo Japan from Abu Dhabi, the service operated on an Airbus A330-200 in a three class (Diamond First Class, Pearl Business Class & Coral Economy Class) configuration featuring Etihads’ award winning first class lie flat seat. The service operates under flight number EY878 Abu Dhabi to Japan leaving Departing at 10:25pm arriving at 1:30pm the following day, the return service EY871 departs Narita Tokyo at 10:10pm arriving at 4:50am. The Etihad Airways Abu Dhabi Tokyo service operates 5 times a week (Abu Dhabi to Tokyo Mon/Wed/Fri/Sat/Sun) (Tokyo to Abu Dhabi Mon/Tues/Thurs/Sat/Sun ) The full media release from Etihad can be read below: ETIHAD LAUNCHES NON-STOP FLIGHTS BETWEEN ABU DHABI AND TOKYO Etihad Airways, the national airline of the United Arab Emirates (UAE), has commenced non-stop flights from its home base in Abu Dhabi to Tokyo, becoming the first Middle Eastern airline to operate to the Japanese capital. The inaugural flight, EY878, departed Abu Dhabi at 10:25pm on March 27 and landed at Narita airport in Tokyo at 1.35pm on March 28. Etihad will operate five non-stop flights per week to Tokyo, in addition to the five flights per week it offers to Nagoya. The flights will be operated by three-class Airbus A330-200 aircraft and will feature in-flight services dedicated to the Japanese market, including a tailored menu, local in-flight entertainment content and cabin crew consisting of a number of Japanese speakers and nationals. James Hogan, Etihad Airways’ Chief Executive Officer, said Etihad was delighted to be the first Middle Eastern carrier to operate to Tokyo, and was expecting a high volume of traffic on the route, particularly business travellers. “We also believe the variety of high profile attractions opening in Abu Dhabi in the coming years, including Ferrari World, The Louvre Abu Dhabi and Guggenheim Abu Dhabi, will be very attractive to Japanese leisure travellers,” he said. “Japan is a key market for Etihad and will be an important focus in 2010. We have worked closely with the Japanese Government to enable us to commence services between our two capital cities, and we thank them for their support.” Etihad’s Tokyo services follow the commencement of the airline’s flights to Nagoya in February this year and code-share services with ANA this month. Current trading relationships between UAE and Japan are strong, with trade between the countries reaching USD $29.21 billion (AED 107.2 billion) annually. Currently, there are approximately 350 Japanese companies operating and over 3,500 Japanese expatriates living in UAE. Since its establishment in 2003, Etihad has expanded its network to over 60 destinations in the Middle East, Africa, Australia, Europe, North American and Asia. Etihad’s commitment to excellence in customer service resulted in the airline being awarded ‘World’s Leading Airline’ at the 2009 World Travel Awards. Etihad Airways has served over 22.5 million customers to date. ■ Etihad Flight Schedule: ■Narita – Abu Dhabi direct flight Flight No. Route Departure Arrival Day of boarding […]
Ethiad Airways have just announced that it will introduce and install health monitoring systems on long haul aircraft that will allow remote medical teams monitor the vital signs of passengers who show signs of sickness. The full media release from Etihad Airways can be read below: Etihad Airways will install new state-of-the-art technology on its long and ultra long haul aircraft which can monitor the condition of passengers who display signs of sickness that might require immediate medical attention. The “Tempus IC” system allows cabin crew to gather vital information about a passenger’s health quickly and efficiently. The data covers a wide range of the passenger’s ‘vital signs’ including blood pressure and an electrocardiogram. It also allows the crew to take photo imagery. That information is then transmitted to a medical team of global experts specialised in assistance in in-flight medical contingencies. Following their advice the crew will take a decision about what to do next for the passenger and the flight. Captain Richard Hill, Etihad Airways’ chief operations officer, said: “Passenger welfare and safety is of the utmost importance to Etihad Airways and the introduction of the Tempus IC system will ensure that when medical emergencies do occur they are evaluated quickly. “This helps ensure that the passenger can receive the appropriate treatment when the aircraft lands, whether this is as a diversion or at its final destination.” Etihad will introduce the Tempus IC technology, designed and manufactured by UK-based RDT, on its A340 and Boeing 777 aircraft and then subsequently across the remaining long and ultra long haul fleet. Grahame Fever, Commercial Aviation Sales Director RDT, said: “We are delighted that Etihad has chosen RDT ‘s Tempus on-board telemedicine technology. “We know from our existing Tempus customers and the in-flight trials with Etihad cabin crew that Tempus technology, with its unique ease-of-use help screens and features, makes a significant difference to quality and speed of on-board medical care.”
Etihad Airways as announced that today it commenced services to Japan with its Abu Dhabi to Nagoya Service. The full media release from Etihad Airways can be read below: Etihad Airways, the national airline of the United Arab Emirates, commenced operations to Japan today with the launch of its Nagoya-Abu Dhabi service. Etihad will initially fly four times a week to Nagoya, via Beijing, increasing to five flights a week from 29 March, operating two-class Airbus A330 aircraft on the route. James Hogan, Etihad Airways chief executive officer, said: “These new services, our first to Japan, are very important to Etihad. We believe the connection between Abu Dhabi and Nagoya will offer opportunities to grow tourism, as well as foster commercial growth and benefit key industries – particularly energy, environmental services and manufacturing, for which Nagoya is becoming a centre of excellence.” Etihad will expand its Japan operations with the launch of Abu Dhabi-Tokyo services on 27 March. With the addition of Nagoya and Tokyo to its network, Etihad offers services to eight destinations in the Far East (including Beijing, Jakarta, Manila, Singapore, Bangkok and Kuala Lumpur) and 60 worldwide. In addition to its own operations, Etihad will also offer codeshare services with Japan’s ANA from 1 March, offering connections for Etihad passengers from Nagoya to Chitose and Fukuoka and through Tokyo’s Narita Airport to Osaka, and for ANA passengers, connections to Etihad’s worldwide network via its Abu Dhabi hub. In addition to codesharing, a mileage tie-up programme and combination of passenger services will be implemented as part of the agreement. Etihad flight schedule: ■ Nagoya – Abu Dhabi via Beijing (four flights per week) Departs from Nagoya from 2nd Feb 2010 ~ 27th Mar 2010 Flight No. Route Departure Arrival Day of boarding (every week) EY889 Nagoya → Abu Dhabi 21：15 6:40 following day Mon/Tues/Thurs/Sat EY888 Abu Dhabi → Nagoya 22：00 15:40 following day Mon/Wed/Fri/Sun ■ Nagoya – Abu Dhabi via Beijing (five flights per week) Departs from Nagoya from 29th Mar 2010 ~ Flight No. Route Departure Arrival Day of boarding (every week) EY889 Nagoya → Abu Dhabi 21：30 6:40 following day Mon/Tues/Thurs/Sat EY888 Abu Dhabi → Nagoya 21：45 13:55 following day Mon/Wed/Fri/Sat/*Sun *EY876 (Direct flight to Nagoya) will depart 22:05 and arrive 13:00 the following day ■[Reference] Narita – Abu Dhabi direct flight Departs from Narita from 28th Mar 2010 ~ Flight No. Route Departure Arrival Day of boarding (every week) EY871 Tokyo (Narita) → Abu Dhabi 21：40 3:50 following day Mon/Tues/Thurs/Sat/Sun EY878 Abu Dhabi → Tokyo (Narita) 22：05 13:25 following day Mon/Wed/Fri/Sat/*Sun ■ Type of fleet: Airbus A330 ■ Number of seats/service: Coral Economy Class 240 seats Pearl Business Class 22 seats *First Class is only provided on Tokyo flights ■ Flight schedule of domestic ANA code-share flights ANA Flight No. Etihad Flight No. Route Departure Arrival Date of Launch (tentative) Day of Boarding (every week) NH715 EY7800 Nagoya → Sapporo 17：15 18:55 2010-03-01 Everyday NH710 EY7801 Sapporo → Nagoya 15：30 17：25 […]
Etihad Airways has announced the opening of its first Premium Lounge outside of the UAE in Frankfurt Germany. The Etihad Premium Lounge will cater for up to 50 first and business class passengers, and will feature gourmet food from around the world and a live kitchen. Etihad Frankfurt Premium Lounge will be the first of many with Etihad’s second lounge outside of the UAE set to open at Heathrow’s Terminal 4 when the Etihad relocate there in September 2009. Etihad Airways Full media release can be read below: Etihad Airways, the national airline of the United Arab Emirates, has opened its new premium lounge in Frankfurt, Germany, its first one outside the UAE. Conveniently located opposite the gates most commonly used by Etihad for the departure of its flights, the 275 square metre lounge can cater for up to 50 premium passengers in a world-class setting. The luxurious lounge opens three hours prior to the departure of Etihad Airways flights, giving passengers an ideal opportunity to relax in style and soak up a whole range of services and facilities. Peter Baumgartner, Etihad Airways’ chief commercial officer, said: “This is a significant milestone in Etihad’s development and we are proud to be opening up this new lounge in Frankfurt which demonstrates another step forward in our commitment to deliver products and services which are of the highest possible standards. “Our new facility offers a luxurious lounge area in a truly superb environment that will provide Etihad’s premium customers with a range of entertainment options if they want them, or plenty of other ways to simply sit back and enjoy some relaxation prior to boarding their flight.” Customers are offered five-star dining facilities in the lounge with a selection of foods from around the world all provided in the ‘live’ kitchen. A modern timber panelled business centre provides individual workstations and privacy for those with laptops. A free of charge telephone can be utilised as well, offering free calls within the greater Frankfurt area. Other features include a prayer room, a relaxing seating area with Italian leather chairs to enjoy, and there are luxurious bathroom and shower facilities for customers to freshen up in prior to departure. Etihad Airways provides a complimentary limousine service for its first and business class passengers flying into and out of Frankfurt airport. The launch of the premium lounge in Frankfurt follows the successful opening earlier this year of Etihad’s new passenger facilities and premium lounges at Terminal 3. Frankfurt represents Etihad’s first new premium lounge outside of its home base Abu Dhabi and with be followed by others, including Terminal 4 at London Heathrow where Etihad will move to at the end of September 2009. Mr Baumgartner added: “The opening of the new Frankfurt lounge marks the beginning of a gradual roll out of Etihad lounges across the airline’s network which will all offer the same high quality look and feel. It also creates a consistent end-to-end travel experience for our premium customers, on […]
Etihad Airways, the national airline of the UAE, has been voted the ‘world’s leading first class airline’ at this year’s World Travel Awards. Votes for the WTA ceremony, which took place at Beaches Turks and Caicos Resort and Spa, were taken from nearly 170,000 travel industry professionals from around the world, including more than 110,000 travel agents. The global accolade comes just months after the Abu Dhabi-based airline was awarded the regional title of ‘leading first class’ at the Middle East World Travel Awards in October 2008. James Hogan, Etihad Airways’ chief executive, said: “To be voted the world’s best by nearly 170,000 travel professionals from around the globe is a great honour and testament to the investment we continue to place in our flagship first class product. “WTA adjudged our first class to be the best in the Middle East in October, so to receive the top global award now rounds off a fantastic year for us.” Etihad Airways offers its first class passengers an award-winning fully flat bed seat with 80 inch seat pitch, which is self-contained in an individual privacy cocoon with special mood lighting designed to relieve the symptoms of jet-lag. The seat can rotate 180 degrees to allow in-seat dining for up to four fellow passengers. First class passengers can take advantage of an in-seat massager and more than 500 hours of on-demand entertainment provided via individual 17.3 inch screens, operated by touch-screen technology. Passengers can eat ‘on demand’, anytime, from a la carte fine dining menus or opt for kitchen style snacks. Etihad has also introduced a new cabin crew position called the onboard food and beverage manager. These new managers, most of whom joined the airline from the five-star hospitality sector, are responsible for championing the quality, presentation and delivery of food and beverages on board, ensuring it is consistently to the highest standards. Etihad Airways opened a new first class lounge at its Abu Dhabi base in 2008. Key features include a ‘open kitchen’, dedicated ‘wi-fi’ area, library, relaxation zone, well-being spa, hi-tech electronic games room and an art gallery showcasing work by local Arab artists. Etihad’s first class customers also have access to a complementary limousine service, taking them to and from Abu Dhabi airport. The luxury service is also available to first class customers in several of Etihad’s key global destinations, including London Heathrow, Brussels, Frankfurt, Geneva, Manchester, Munich, New York, Paris, Sydney and Toronto. The WTA ‘world’s leading first class airline’ accolade is the latest in a series of top awards that Etihad has received in 2008, including ‘airline of the year’ at both the Aviation Business Awards and British Travel Awards; ‘leading airline’, ‘leading first class’ and ‘leading travel website’ at the Middle East World Travel Awards; ‘best cabin staff’ and ‘best economy class’ at the Business Traveller (Middle East) Awards; and ‘best website’ at the Pan Arab Web Awards. Etihad Airways was awarded ‘world’s leading flatbed […]