Today Qantas has increased Airbus A380 Services into Hong Kong from Sydney, the increase will see Qantas switch one of its Boeing 747 return services to the Airbus A380 superjumbo. The increase will see the airline move from four to five return services per week increasing capacity by 5% on the route. In August this year Qantas CEO Alan Joyce had the following to say about the increase in this service “The Qantas Group is serious about Asia and we’ve already increased capacity to Hong Kong by 10 per cent this year. As well as adding almost five per cent more seats per week on this route, the aircraft swap will increase the amount of flying done by our flagship A380 fleet into Asia” Qantas A380 services from Sydney to Hong Kong operate under QF127 with the return flight QF 128. QF 127/128 is a daily service however only Thursday through Monday flights will operate on the A380 with the remaining Tuesday Wednesday flights still operating from their Boing 747. Last week Qantas announced that it would be opening an upgraded single class/status Qantas International Lounge Hong Kong from March 2014 the new Qantas Hong Kong Lounge will be similar to what the airline opened in April this year in Singapore.
Qantas will commence trials of its inflight internet connectivity solution from tomorrow, on six of its Airbus A380 aircraft that service Sydney/Melbourne to Los Angeles routes, as reported here back in December (Qantas to trial Inflight Wi-Fi Internet from Feburary 2012) the the OnAir’s solution which piggybacks off of Inmarsat’s SwiftBoadband. Qantas Executive Manager Customer Experience Alison Webster said customers will be able to access the Internet via their Wi-Fi enabled laptops and personal electronic devices, such as iPhones, iPads and BlackBerrys, on Qantas for the first time. “The eight week trial will give customers the opportunity to access the Internet in exactly the same way as a terrestrial Wi-Fi hotspot in which customers can pay with their credit card and surf the Internet, including the use of email,” Ms Webster said. “Qantas is the first airline in the world to trial this service on direct flights between Australia and the US. “Over the past week Qantas has conducted some preliminary testing and is pleased to now trial the service with customers flying between Australia and Los Angeles.” The connectivity service, provided by OnAir uses Inmarsat’s SwiftBroadband and global satellite based connections to transfer data between the passengers in the aircraft to the ground. The trial will initially be available to customers travelling in the First and Business cabins and will form part of Qantas’ ongoing strategic evaluation of connectivity options, including the review of next generation technology platforms.
Qantas Inflight WiFi Internet connectivity trials will be kicked off on six of its Airbus A380 aircraft from February 2012, the pilot will only be on select flights between Sydney/Los Angeles and Melbourne/Los Angeles, and will allow passengers to access the internet and other online services from Wi-Fi enabled personal devices such as iPads, iPhones, Blackberrys and personal laptops. Qantas CEO Alan Joyce said “From February next year our customers travelling between Australia and Los Angeles will have the opportunity to participate in our inflight connectivity trial and communicate online from the 35,000 feet,” Mr Joyce added “Our customers will be able to access the Internet via their Wi-Fi enabled personal electronic devices, such as iPhones, iPads and BlackBerrys, on Qantas for the first time.” Qantas will piggyback off of the OnAir inflight connectivity solution which uses Inmarsat’s SwiftBoadband to transfer data between the from the ground to satellite and then to the passengers aircraft, this solution is already being used by a host of mainly European and Asian airlines, see our Airline In-flight Wi-Fi Internet Connectivity Guide for more information. The trial will initially be available to customers travelling in the First and Business cabins and will form part of Qantas’ ongoing strategic evaluation of connectivity options, including the review of next generation technology platforms. Earlier this year Qantas also announced it would commence a trial in which it will deliver over 200 hours of inflight entertainment options to passengers via iPads provided in each seat of a dedicated B767-300 aircraft. Customers travelling on the dedicated B767 will also be able to watch Qantas’s in-flight entertainment on their laptop computer, smartphone, tablet or other WIFI enabled device later in the latter part of the trial. Q Streaming utilises cutting edge wireless technology that enables customers to connect to the Qantas on demand IFE system, with their WIFI devices, providing Qantas customers with a greater variety of choice from a wide range of content. The trial is set to commence mid January. We are excited and proud to be the first airline worldwide to pilot this ground-breaking technology. Following the trial, Qantas will assess opportunities for the application of Q Streaming across both the domestic and international fleet.
Qantas have announced that they will be starting Qantas A380 Hong Kong services from 15 January 2012, after the company receives its 11th Airbus A380 Aircraft. Qantas A380 Sydney to Hong Kong services will operate on Thursday, Friday, Saturday and Sunday under flight number, as per the schedule below: Route Flight Number Depart Arrive Days Sydney Hong Kong QF127 1145 1750 Th, Fr, Sa, Su Hong Kong Sydney QF128 1950 0815 +1 Th, Fr, Sa, Su Configuration of the aircraft will follow the standard Qantas A380 4 class configuration with 14 first class suites in a 1-1-1 layout, 72 Business Class seats in a 2-2-2 seating layout, 32 Premium Economy seats in a 2-3-2 seating layout and 332 economy class seats in a 3-4-3 seating layout. Qantas CEO, Alan Joyce said Hong Kong was a key market for Qantas and launching new product on the route was important for both the business and leisure market. “Qantas will operate four return services per week between Sydney and Hong Kong from 15 January 2012,” Mr Joyce said. “Our A380 fleet has continued to generate extremely positive feedback from our customers since its introduction, and we are pleased to now add another destination to our A380 network,” “Qantas is set to offer passengers travelling to Hong Kong the latest in comfort and design. Our Creative Director Marc Newson has set a precedent in the long haul travel experience for customers wanting style and more space,” added Mr Joyce.
Today Qantas today will put its tenth Airbus A380 into Service on the Sydney (SYD) to London (LHR) (via Singapore) route (QF31 & QF32). Qantas’ tenth Airbus A380 has the registration number VH-OQJ and is named Bert Hinkler (the first person to fly solo from Britain to Australia in 1928) QF31 is is scheduled to depart Sydney at 1610 hours and arrival at London’s Heathrow International Airport at 0635 hrs +1 day, for the stop-over in Singapore the aircraft will arrive in Singapore at 2230 hrs departing for Heathrow at 2359 hrs The Qantas A380 features four classes with 14 first class suites/full lie-flat seats in the front of the main deck configured in a 1-1-1 seating configuration, 72 full lie-flat seats in Business Class located at the front of the upper deck configured in a 2-2-2 seating configuration, 32 Qantas Premium Economy seats located in the rear of the upper deck configured in a 2-3-2 seating configuration and 332 Economy class seats located in the rear of the main deck behind first class in a 3-4-3 seating configuration.
Qantas has announced that they will resume Qantas A380 services following the Qantas A380 Engine failure on Saturday 27 November with QF31 Sydney to London. Safety wise Qantas says “The decision to restore A380 services follows an intensive Trent 900 engine inspection program carried out in close consultation with Rolls-Royce and Airbus. Together with the engine and aircraft manufacturers and the Civil Aviation Safety Authority (CASA), Qantas is now satisfied that it can begin reintroducing A380s to its international network progressively.” QANTAS TO RECOMMENCE A380 SERVICES SYDNEY, 23 November 2010: Qantas today announced that it plans to resume initial Airbus A380 operations from Saturday, 27 November, commencing with a QF31 service from Sydney to London via Singapore. The aircraft intended to operate this service will be transported to Sydney on a ferry flight from Los Angeles, scheduled to depart at 2300 local time, Monday, 22 November. A second aircraft is expected to depart Los Angeles for Sydney later this week. The decision to restore A380 services follows an intensive Trent 900 engine inspection program carried out in close consultation with Rolls-Royce and Airbus. Together with the engine and aircraft manufacturers and the Civil Aviation Safety Authority (CASA), Qantas is now satisfied that it can begin reintroducing A380s to its international network progressively. Initially, Qantas will operate a single A380 on routes between Australia and the United Kingdom. As more A380s return to service, Qantas will assess when and how best to deploy them. In line with its conservative approach to operational safety, Qantas is voluntarily suspending A380 services on routes that regularly require use of maximum certified engine thrust and will do so until further operational experience is gained or possible additional changes are made to engines. This is an operational decision by Qantas and pilots still have access to maximum certified thrust if they require it during flight. It is not a manufacturer’s directive. Qantas has continued to operate a full international and domestic schedule, using Boeing 747 aircraft on long-haul routes to the United States and Europe, Airbus A330 aircraft to replace B747s on some routes and Boeing 767s to replace A330s on other routes. The Qantas Group has a fleet of over 250 aircraft, providing it with the strength and flexibility to minimise disruption for passengers. A380 engines remain subject to the European Aviation Safety Agency (EASA) Airworthiness Directive issued on 11 November, mandating that all Trent 900s undergo certain inspections every 20 flying cycles. Qantas will comply fully with this directive both for A380s brought back into service and for new aircraft entering the Qantas fleet. Qantas would like to express thanks to customers for their patience and to employees for their commitment during recent weeks, and regrets any inconvenience caused. Additional information: There are six A380s in the Qantas fleet. Two aircraft will return to service this week. The aircraft involved in the QF32 incident remains in Singapore under official investigation by the Australian […]
Qantas has released the below media release in relation to its flight statuses and International Network availability following the grounding of all Qantas A380 aircraft after the Qantas A380 Engine issue. The full media release from Qantas can be read below: QANTAS CONFIRMS INTERNATIONAL NETWORK AVAILABILITY SYDNEY, 11 November 2010: Qantas has confirmed an updated schedule for its international network to ensure minimum disruption to passengers following the grounding of its Airbus A380 fleet. The new forward schedule enables Qantas to accommodate customers on services across its entire international network over the coming weeks, regardless of when A380 aircraft re-enter service. While Qantas is committed to bringing its A380s back into service as soon as possible, this contingency schedule has been designed to provide certainty for customers planning to travel in the near future. The Qantas Group has a fleet of over 250 aircraft across domestic and international operations and all Qantas aircraft are being utilised to minimise schedule disruptions. Boeing 747s have been replaced by A330s on the Sydney to Narita route and A330s have been replaced by B767s on Perth to Singapore services. B747s have also been replaced by A330s on the Sydney to Hong Kong route. These changes will enable Qantas to operate 747s on long-haul international services previously operated by the A380. For the period of 5 to 11 November, Qantas operated 505 of the 512 scheduled services across its international network. Minor changes have been made to aircraft operating certain domestic services in order to provide alternate capacity on the Qantas international network. Qantas is continuing an intensive inspection program on all Rolls-Royce engines in its A380 fleet and Qantas engineers have removed three engines to undertake further examination. Engineers have been investigating the engines in detail and how their components and design perform under operational conditions, as opposed to the original out-of-factory expectations. The European Aviation Safety Authority (EASA) today issued an Airworthiness Directive for all Rolls- Royce Trent 900 engines. Qantas’ ongoing inspection program is fully compliant with this directive. The specific checks mandated by the directive were already being carried out by Qantas in conjunction with Rolls-Royce. Qantas’ A380 aircraft will not return to service until there is complete certainty that the fleet can operate safely. Regular updates will continue to be available on qantas.com
Singapore Airlines has made a further announcement in relation to the grounding of 3 of its Airbus A380 aircraft, checks on these three aircraft will mean that some Singapore Airlines A380 services will now be operated by other aircraft. The Singapore Airlines website and media release read as follows: Singapore Airlines A380 FLIGHTS UPDATES Based on further analysis of inspection findings as the investigation into last week’s incident involving another operator’s Airbus A380 is progressing, Singapore Airlines will be carrying out precautionary engine changes on three A380s. Following this development, we will be making changes to the aircraft types deployed for the following flights (no changes to the schedules at this point in time; ALL TIMES LISTED ARE LOCAL): 10 – 11 November 2010 SQ 221, Singapore-Sydney, scheduled to depart 2035hrs, will be operated by a B777-300 aircraft. SQ 227, Singapore-Melbourne, scheduled to depart 2100hrs, will be operated by a B747-400 aircraft. 11 – 12 November 2010 SQ 212, Sydney – Singapore, scheduled to depart 0915hrs, will be operated by a B777-300 aircraft. SQ 238, Melbourne – Singapore, scheduled to depart 1110hrs, will be operated by a B747-400 aircraft. 12 – 16 November 2010 SQ 221, Singapore – Sydney, scheduled to depart 2035hrs, will be operated by a B747-400 aircraft. SQ 227, Singapore – Melbourne, scheduled to depart 2100hrs, will be operated by a B777-300 aircraft. 12 – 17 November 2010 SQ 222, Sydney – Singapore, scheduled to depart 1630hrs, will be operated by a B777-300 aircraft. SQ 231, Singapore – Sydney, scheduled to depart 0035hrs, will be operated by a B777-300 aircraft. 13 – 17 November 2010 SQ 212, Sydney – Singapore, scheduled to depart 0915hrs, will be operated by a B747-400 aircraft. SQ 238, Melbourne – Singapore, scheduled to depart 1110hrs, will be operated by a B777-300 aircraft. While the situation remains fluid, no other A380 services are affected at this point in time. Singapore Airlines is also planning to mount supplementary flights to and from Sydney and Melbourne where needed. More details will be announced once information is available and we will keep affected customers updated. We apologise to affected customers for the disruptions to their travel that may result and we seek their understanding.
Qantas has released and update following the Qantas A380 engine failure in Singapore yesterday, and in short Qantas has suspended all A380 flights until a better understanding of the engine failure is known. Qantas points out that in the incidnet in which one of the Qantas A380’s engines broke-up over an Indonesian island not far from Singapore, on passengers or crew were hurt or injured, and the flight returned safely to Singapore. As a result many Qantas services have been affected, below is a list of the current Qantas A380 cancellations and delays: today’s QF93 service (Melbourne-Los Angeles), normally operated by an A380, has been delayed by 24 hours QF12 and QF108 (both Los Angeles-Sydney) and QF94 (Los Angeles-Melbourne) have also been delayed by 24 hours. These flights were scheduled to depart Los Angeles on 4 November local QF11 (Sydney-Los Angeles) and QF31 (Sydney-London via Singapore) will operate to schedule, with B747-400 aircraft replacing A380 aircraft QF10 (London-Singapore) on 5 November will be operated by a B777 aircraft chartered from British Airways. A decision will be made later this morning regarding customers with onward travel to Melbourne Customers have been contacted regarding these flight changes. Qantas will provide further updates later today. Updates will also be provided an Qantas.com. The full media release from Qantas can be read below: QANTAS UPDATE ON QF32 AND QANTAS A380 OPERATIONS UPDATED 6.30AM 5 NOVEMBER 2010 Qantas’ special relief flight was dispatched last night from Sydney to bring passengers affected by yesterday’s QF32 engine failure and air return to Sydney. This flight will depart Singapore at 10.30am local time. Qantas has done everything possible to assist customers in Singapore who were provided with overnight accommodation and meals. Customers in Los Angeles affected by Qantas’ suspension of A380 operations have also been accommodated, while arrangements are made to get them on flights to Australia as soon as possible. Qantas has liaised closely with Rolls-Royce and Airbus overnight in an effort to understand the cause of the incident. The airline is also supporting the ATSB as it commences its investigation into the incident. More than 70 Qantas international flights, serviced by other fleet types, will operate into and out of Australia today as scheduled. Flight update: today’s QF93 service (Melbourne-Los Angeles), normally operated by an A380, has been delayed by 24 hour QF12 and QF108 (both Los Angeles-Sydney) and QF94 (Los Angeles-Melbourne) have also been delayed by 24 hours. These flights were scheduled to depart Los Angeles on 4 November local QF11 (Sydney-Los Angeles) and QF31 (Sydney-London via Singapore) will operate to schedule, with B747-400 aircraft replacing A380 aircraft QF10 (London-Singapore) on 5 November will be operated by a B777 aircraft chartered from British Airways. A decision will be made later this morning regarding customers with onward travel to Melbourne Customers have been contacted regarding these flight changes. Qantas will provide further updates later today. Updates will also be provided an Qantas.com. […]
Qantas has released an announcement following the engine failure of one of its Qantas A380 Aircraft today on QF32 from Singapore to Sydney. During the Qantas A380 engine failure one of the aircrafts engines broke up over and Indonesian Island not long after leaving Singapore. The full media release from Qantas can be read below: STATEMENT ON QF32 AIR RETURN TO SINGAPORE – AIRCRAFT HAS LANDED SAFELY SYDNEY, 4 November 2010: A Qantas Airbus A380 aircraft operating QF32 from Singapore to Sydney experienced an engine issue soon after takeoff and returned to Singapore. The aircraft had 440 passengers and 26 crew on board. In line with procedure, the pilot sought priority clearance for its return to Singapore. The aircraft landed safely at 11.45am local time. Some media reports suggested the aircraft had crashed. These reports are incorrect. No Qantas aircraft has crashed. Further details will be released once they are available. Updated 4.20pm There have been no injuries to any customers or crew. The aircraft is currently de-boarding and hotels are currently being organised for customers and crew. We are currently planning for an aircraft to depart for Singapore to bring passengers back to Sydney tomorrow morning. Passengers on QF32 are being accommodated in Singapore. We have commenced our own investigations as to how this incident occurred and have notified the ATSB. We will continue to work with them as they investigate the issue. The flight crew carried out standard procedure for this situation. Qantas has also indicated that, in accordance with its commitment to the highest safety standards, it has suspended scheduled A380 takeoffs until sufficient information has been obtained about what occurred on QF32. Qantas Chief Executive Officer, Alan Joyce said Qantas would suspend A380 services until we are confident that Qantas safety requirements have been met. Passengers on affected flights will be accommodated on alternative flights. Regular updates will be provided.