Qantas operates dedicated Business Lounges in its Sydney, Melbourne, Canberra and Brisbane Airports in addition to its Qantas Club lounges at these airports and occasionally I am asked the difference between the Qantas Domestic Business Lounge and their Qantas Club lounge, so on a recent Qantas Business Class Flight between Sydney and Adelaide I took the opportunity compare both lounges side by side. Qantas Club Lounge | Qantas Business Lounge In Sydney at Qantas’s Terminal 3 building both the Qantas Business and Qantas Club lounges are located right next to each other and to the left of the terminals security screening point, with the Qantas Business Lounge being the first lounge on the left and the Qantas Club second on the left, both lounges roughly opposite gates 4 & 5. As you approach both lounges you will notice the first difference between the lounges, with the Qantas Business Lounge sign indicating the lounge is for Business Class, as well as first Class Qantas Platinum and Oneworld Emerald Frequent Flyers. In addition the Qantas website states additional access as follows: Emirates Platinum Skyward Members “Next onward flight that day must be on a Qantas or Emirates flight number. One guest allowed and must be travelling with the member on the same flight.” International First oneworld Customers “Eligible if travelling on a Qantas domestic flight connecting to or from a oneworld flight in International First on the same day. One guest allowed and does not need to be travelling.” International Business oneworld Customers “Eligible if travelling on a Qantas domestic flight connecting to or from a oneworld flight in International Business on the same day No guest allowed.” The Qantas Club Lounge sign indicates Qantas Club Membership, Qantas Gold as well as oneworld Sapphire or higher frequent flyers with the additional access as follows: Emirates Platinum Skyward Members “Next onward flight that day must be a Qantas or Emirates flight number. One guest allowed and must be travelling with the member on the same flight.” Emirates Gold Skyward Members “Next onward flight that day must be a Qantas or Emirates flight number. One guest allowed and must be travelling with the member on the same flight.” International First oneworld Customers “Eligible if travelling on a Qantas domestic flight connecting to or from a oneworld flight in International First on the same day. One guest allowed and does not need to be travelling.” Qantas Club Lounge After clearing the security screening point my first stop was the Qantas Club lounge to enter I was asked to show my boarding pass and immediately the lounge staff said you’re welcome to use our business lounge if you prefer, I said that’s fine I will head over there later. At 6:30am the lounge was starting to get busy with roughly half the tables occupied with at least one person per table, food options were quite limited with the usual selection of cold cuts of sliced meat, chesses, breads cereals and juices. Heading around the corner I found the bar […]
Qantas today announced that it planned to upgrade the Qantas Club lounge in Darwin that will see it more than double the existing lounge size to cater for Business and premium leisure travel to the region. Qantas Group Chief Executive Officer Alan Joyce, who visited Darwin Airport to make the announcement, said the new facilities would provide Qantas customers travelling to and from Darwin with a seamless travel experience. “Qantas had its early origins in the Northern Territory in the 1930s and that commitment to the region continues today,” Mr Joyce said. “As our services have grown over recent years we have outgrown our existing space at Darwin Airport so we are extremely excited to be expanding and upgrading our Qantas Club here. “Qantas award winning lounges are extremely popular with our customers and they are one of the reasons why Qantas continues to be best for business travellers.” Work on the new Darwin Qantas Club is scheduled to complete in line with the greater Darwin Airport expansion which is due mid 2014 The Club will have additional seating, business facilities, meeting rooms, Wi-Fi, showers, family zone and new food and beverage areas. Qantas will look to use local influences where possible. Mr Joyce also welcomed the investment by Darwin Airport in the terminal expansion. “This is great news for locals and visitors using Darwin Airport. I think it will vastly improve the travel experience for customers of all airlines, including Qantas Group airlines Qantas, QantasLink and Jetstar and allow the region to grow,” he said. “Qantas and Jetstar will also get new engineering administration and ground operations facilities as part of the redevelopment. Qantas customers can use the Next Generation Check-In system which substantially reduces check-in times and enables customers to avoid unnecessary queues. The Qantas Group operates around 80 per cent of all domestic flights to and within the Northern Territory. Jetstar has international services from Darwin to Singapore, Bali, Tokyo and Manila. The Qantas Group directly employs more than 200 people in the Territory, and provides a further 100 indirect jobs.
Qantas has unveiled a new Qantas Business Lounge at Hong Kong International airport, the new lounge replaces the original Qantas Business lounge which had been in service since 1998. Some of the expanded features & services on offer in the new Qantas Business lounge include: 14 Individual workstations each equipped with a PC Complimentary Wireless Internet Access Data & Power outlets throughout the lounge Improved layout with greater personal space An enhanced food and beverage menu Moooi Lighting & and an Isogawa Rug 11 Bathroom & Shower suites housing Molten Brown amenity product Qantas also revealed that the Qantas First Class Lounge in Hong Kong is currently being renovated and will open next month at its existing location The full media release from Qantas can be read below: Qantas opened its new Business Lounge at Hong Kong International Airport today, offering customers new levels of comfort and design. Executive Manager Customer and Marketing, Ms Lesley Grant, said the new lounge builds on the design of the Qantas International Business Lounges around the world. “The new Hong Kong Business Lounge aligns signature design elements with a new furniture range,” Ms Grant said. “The lounge is fitted with a contemporary furniture range including arm chairs, dining chairs and bar stools combining wood, leather and fabrics, and featuring chocolate brown carpet. “An improved comfort and seating layout provides a greater sense of personal space and the food and beverage menu has been enhanced to include a greater selection. “For our business travellers, we have included 14 individual workstations each equipped with a PC, complimentary wireless access, and power and data points are located throughout the lounge. “The lounge showcases key design elements such as Moooi lighting and an Akira Isogawa rug, with the eleven bathroom and shower suits housing Molten Brown amenity products. The new Business Lounge will replace the current Business Lounge in Hong Kong which opened in 1998. The First Lounge in Hong Kong is currently being expanded and refurbished, due to open next month in its existing location. Ms Grant said the new Business Lounge is part of Qantas’ commitment to offer its customers an exceptional experience across all ports. “Qantas continues to upgrade and enhance its international Business Lounge offerings, and follows recent upgrades in Sydney, Melbourne, Auckland, Perth, Narita, Los Angeles, and Honolulu,” said Ms Grant. The new Business Lounge is on Level 5 of the Hong Kong International Terminal Building. Entry to the lounge is located on Level 6 of the terminal, via lift or escalator opposite Gate 15. Available to all Business, Chairmans Lounge, Platinum Frequent Flyers, Gold Frequent Flyers, Qantas Club members and all eligible oneworld passengers travelling on a oneworld marketed or operated flight.