If you like Qantas premium boarding on international services you will be pleased to know that the airline has now introduced premium boarding lanes in Perth, with Sydney, Brisbane and Melbourne to follow before the end of the year. Qantas Domestic Premium boarding will give Business Class, Chairmans Lounge, Qantas Platinum Frequent flyers as well as oneworld Emerald frequent flyers the ability to board the aircraft via a dedicated express boarding lane, which will cut down the time waiting in the boarding queue and also allow boarding from the moment the first boarding call is made. Qantas says that domestic premium boarding was introduced in response to feedback from premium and top tier frequent flyers. “From this month business class customers, Chairmans Lounge members, oneworld Emerald members and Platinum Frequent Flyers will have the option to use a dedicated lane when boarding Qantas flights in Perth with Sydney, Melbourne and Brisbane to follow shortly after”’ Qantas Executive Manager Customer Experience, Alison Webster said. Virgin Australia introduced premium “Priority” boarding earlier in around the middle of this year.
Qantas has received the first of its brand new Qantas 737-800 aircraft that includes a new Domestic Business and Economy seat as well as the Boeing Sky Interior, and a new Panasonic on demand in-flight entertainment system. We got to see the first Qantas 737-800 at the recent Qantas 91st birthday come Qantas 787 Dreamliner event in Sydney last week, and I was fairly impressed with what I saw. Qantas 737-800 Boeing Sky Interior The Boeing Sky Interior on board the Qantas 737-800 is the same that is seen in the big brother 787 Dreamliner. Sky Interior incorporates LED mood lighting (with 6 different lighting moods) which Qantas say will enhance the sense of spaciousness on your journey, as well as the mood lighting the aircraft has enlarged window surrounds, 787 Dreamliner style overhead cabin bins and LED reading lights. Qantas 737-800 Business Class The Qantas 737-800 features 12 newly designed Recaro seats with Marc Newson designed leather seat covers. Business Class seats have a 37 inch (93.9 cm) seat pitch and are 22 inches (55.8 cm) wide. The 12 seats are spread out over 3 rows with seats configured in a 2-2 seating configuration. Qantas 737-800 Economy Class The Economy Class the next generation Qantas 737-800 features 156 seats each with have a 30 inch (76.2 cm) seat pitch, 5 inch (12.7 cm) recline and 17.2 inch (43.68 cm) seat width. The seat back In-flight entertainment LCD screen measures 9 inches (22.86 cm) and is fully touch screen Both Business and Economy seats feature PC power as well as USB ports for charging iPhones/iPads and other USB type devices. Qantas have 24 Boeing 737-800 on order which will operate both Tasman and domestic routes
Qantas has revealed details of the special thank you which the airline promised last month following the grounding of the entire Qantas fleet by the CEO Alan Joyce. It was revealed today that the special “Thank You” would be in the form of bonus frequent flyer miles on eligible Qantas flights that are flown between 16 November 2011 and 23 December 2011 these bonus miles includes both existing booking and any new bookings for travel between the the above dates. Qantas Bonus Points Based on Status The bonus points earned on eligible flights between the above dates will vary depending on the tier status of the member and will be calculated as follows: All Platinum and Platinum One Members – Double the points they would normally earn for eligible Qantas flights from 16 November until 23 December 2011 All Gold Members– 50 per cent more points than they would normally earn for eligible Qantas flights from 16 November until 23 December 2011 All Silver and selected Bronze Members – 25 per cent more points than they would normally earn for eligible Qantas flights from 16 November until 23 December 2011 In addition to the above bonus points the 130,000 passengers affected by the grounding of the airline will also be offered a unique Qantas gift or experience, such as complimentary membership to epiQure by Qantas Frequent Flyer – the online food and wine community, a Qantas First Lounge or Qantas Club invitation, a voucher for Qantas Valet or Qantas Drive, or a complimentary Q Bag Tag, depending on the member’s tier status.
With a Qantas/Jetstar 787 Dreamliner not expected until late 2013 at the earliest the next best thing is bringing a Boeing 787 Dreamliner to Australia for a promotional visit. The reason behind today’s event was the 91st anniversary of Qantas the main attraction was the Qantas 787 Dreamliner, Qantas also had on hand their factory fresh Boeing 737-800 that features a new business seat for this type of aircraft as well as Boeing’s Sky Interior. The day began out the front of Building C at Qantas in Mascot, where media, VIP and Staff were picked up for transport to Hanger 416 at the Qantas Jet Base. On arrival media and VIP guests mingled around the Boeing 787 Dreamliner before the formalities kicked off, after this there was a tour of the Dreamliner as well as factory fresh Boeing 737-800. A close-up of the tail of the Boeing 787 Dreamliner The tail of the Boeing 787 Dreamliner The setup in front of the Qantas 787 Dreamliner prior to the Qantas 91st Birthday speeches The front of the Boeing 787 Dreamliner The mighty wing and Rolls Royce Engine Dreamliner Logo pictured on the outside of the aircraft One of the two Rolls Royce Engines on the Boeing 787 Dreamliner Qantas CEO Alan Joyce Jetstar CEO Bruce Buchanan Boeing 787 Vice President Mike Sinnett Following formalities Qantas CEO Alan Joyce (pictured on left), and Jetstar CEO Bruce Buchanan (Pictured on right) were presented composite window cutouts from the 787 Dreamliner, by Boeing 787 Vice President Mike Sinnett (Pictured in Center) The stairs up to enter the Boeing 787 Dreamliner, on the opposite side of the aircraft from where the Qantas/Jetstar media event was just held One of the Boeing 787 Dreamliner test engineers who was on hand to answer any questions, this guys was a wealth of information. The cockpit/flightdeck on board the Boeing 787 Dreamliner A plaque inside the Boeing 787 Dreamliner that reads: Certificate 787 Dreamliner Flight Crew Participant of the flight program of the 10th International Aviation and Space Salon Maks – 2011 Chairman of Organizing Committee Signed Khristenko Moscow, Zhukovsky, Airdrome “Ramensky” August 16-21, 2011
Qantas is set to return to the skies as soon as Monday afternoon following a ruling by Fair Work Australia ordering an end to hostilities between the unions and Qantas, ordering them to get back to the negotiating table and sort out the dispute within 21 days. In the 12 hour hearing Fair Work Australia ruled that there was significant uncertainly arising from the protected actions of unions as well as the lockout of Qantas employees and grounding of the Qantas fleet. Fair Work Australia has ordered suspension of Union strikes which in effect has the airline and unions now have 21 days to resolve their issues, which could be extended a further 21 days if there was progress in negotiations. Both Qantas and the Unions are claiming victory from Fair Work Australia decision with the below statements from both sides: The following is a statement from Qantas CEO Alan Joyce in relation to the Fair Work Australia decision: “This decision provides certainty for Qantas passengers. “We will be getting our aircraft back up in the air as soon as we possibly can. It could be as early as Monday afternoon on a limited schedule with the approval of the regulator. “I apologise to all Qantas passengers that have been impacted by the industrial action by unions over the past few months and in particular the past few days.” National secretary of the ACTU Jeff Lawrence said unions would work with the airline to get planes flying again as soon as possible. “We will work with the company, all the unions and all the employees will do that, to make sure that the Australian travelling public is not inconvenienced for one minute longer than necessary,” he told reporters in Melbourne. “It’s unfortunate that it’s taken the intervention of the federal government to force Qantas to negotiate about these issues about job security and to end the lockout.” Mr Lawrence said “The decision of Fair Work Australia means he (Alan Joyce) has failed, comprehensively failed,” Mr Lawrence said
Qantas domestic and international services remain grounded until further notice. Since the grounding at 5pm yesterday over 68,000 passengers have been impacted with 447 flights cancelled. Fair Work Australia will reconvene at 2pm today to consider the Federal Government’s application for termination or suspension of the industrial disputes between Qantas and the Australian Licensed Engineers Union (ALAEA), the Transport Workers Union (TWU) and the Australian and International Pilots Union (AIPA). QANTAS RESPONDS TO INDUSTRIAL ACTION Qantas today announced that, from 8pm AEDT on Monday 31 October 2011, it will lock out all employees who will be covered by the industrial agreements currently being negotiated with the Australian Licensed Engineers Union (ALAEA), the Transport Workers Union (TWU) and the Australian and International Pilots Union (AIPA). This step is being taken under the provisions of the Fair Work Act in response to industrial action taken by these unions. The financial impact of action taken to date has reached $68 million and the action is costing Qantas approximately $15 million per week in lost revenue. Approximately 70,000 passengers have been affected and more than 600 flights cancelled. Pilots, licensed engineers and baggage, ground and catering staff are essential to Qantas operations and the lock-out will therefore make it necessary for all Qantas aircraft to be grounded. For precautionary reasons, this will take place immediately (as at 5pm AEDT, Saturday 29 October 2011). Aircraft currently in the air will complete the sectors they are operating. However, there will be no further Qantas domestic departures or international departures anywhere in the world. This will have an estimated financial impact on Qantas of $20 million per day. The lock-out will continue until the ALAEA, the TWU and AIPA drop the extreme demands that have made it impossible for agreements to be reached. Jetstar flights, QantasLink flights and Qantas flights across the Tasman operated by Jetconnect will continue. Express Freighters Australia and Atlas Freighters will also continue to operate. Requirements for employees are as follows: Until the lock-out commences, all employees are required at work as normal and will be paid. Once the lock-out commences: employees who are locked out will not be required at work and will not be paid. employees working overseas will not be locked out and will continue to be paid. all other employees are required at work and will be paid as normal. Customers booked on Qantas flights should not go to the airport until further notice. A full refund will be available to any customer who chooses to cancel their flight because it has been directly affected by the grounding of the fleet. Full rebooking flexibility will be available to customers who wish to defer their travel. Assistance with accommodation and alternative flights, as well as other support, will be offered to customers who are mid-journey. Customers should monitor qantas.com for the latest updates. The latest information will also be posted on Qantas’ Twitter and […]
As of the publication of this article all Qantas Domestic and International Services remain grounded, which is affecting over 13,000 travellers, however it should be pointed out that the grounding does not affect both QantasLink or Jetstar services (both domestic and international) Qantas has setup a hotline number for travellers affected by the Qantas grounding the number is 13 13 13, Qantas are advising only travelling in the next 24 hours should contact this hotline number. Fair Work Australia will reconvene at 2pm today to consider the Australian government’s application to terminate or suspend industrial dispute between Qantas and the three unions. Check back on this site as well as Qantas.com for the latest information on Qantas Flights affected by the Qantas fleet grounding.
Qantas has taken an unprecedented step to ground all domestic and international services Qantas CEO Alan Joyce has made the below media statement the full transcript of which is detailed below. The action by Qantas to ground its entire fleet is estimated to affect 13,305 passengers and should the action be extended it this figure will obviously increase significantly. ANNOUNCEMENT ALAN JOYCE, QANTAS CEO 29 OCTOBER 2011 A crisis is unfolding within Qantas. Industrial action directed by the leadership of three unions – the Australian Licenced Aircraft Engineers Association (ALAEA) representing the licensed engineers, the Transport Workers Union (TWU) representing ramp, baggage and catering staff, and the Australian and International Pilots Association (AIPA) representing the long-haul pilots – is aimed at applying so much pressure on Qantas, so much pressure on our customers, and so much pressure on Australian business, that we will give in to their demands. In 15 months Qantas has reached agreement with more than 10,000 employees represented by four unions on five Enterprise Agreements – or one-third of the Qantas workforce. Over the same period we have been doing all we can to reach agreement with the ALAEA and AIPA and more recently with the TWU. What makes these union negotiations different? Two things. First, these three unions are sticking by impossible claims that are not just to do with pay, but also to do with unions trying to dictate how we run our business. The pilots’ union wants to force us to pay Jetstar pilots on codeshare flights the same high rates that they get at Qantas. This would set a wages precedent that would soon put an end to Jetstar and slash low-cost travel in Australia. Our only alternative would be to remove Qantas codesharing from Jetstar which would have the effect of making some key Qantas routes uneconomic. The licensed engineers want to bind Qantas maintenance to the past; to thumb their nose at world’s best-practice regulations, including those endorsed by Australia’s Civil Aviation Safety Authority; and continue with outdated work practices on new generation aircraft. The TWU was offered an exceptional deal but is sticking to its completely unrealistic claim that would prevent us from the sensible use of contractors. These are impossible demands. We cannot agree to them because they could ultimately put the Qantas Group at risk. The second thing that makes these unions different is that they are running utterly destructive industrial campaigns against Qantas and our customers, hurting all our employees and undermining Australian business. The situation is unsustainable. 70,000 affected passengers Over 600 flights cancelled 7 grounded aircraft Nearly $70 million in damage And $15 million in damage for every week that goes by. The unions’ industrial campaigns are designed to scare away customers. It has become impossible for Qantas to serve our third-party maintenance clients. They are trashing our strategy and our brand. They are […]
In addition to today’s Qantas Platinum One Frequent Flyer Program announcement the Airline announced improvements to their Frequent Flyer Upgrade Awards for both International and Domestic services. In summary Improvements include extending the period in which a member can register for an upgrade award, Upgrade awards for Platinum members confirmed up to 24 hours before a flight and SMS notifications when an Award Upgrade has been successful (all membership tiers) A more detailed list of the improvements are listed below: Improvements to Upgrade Awards for International services (from December 2011) The ability to register for a Flight Upgrade Award at any time from booking up until 24 hours before a scheduled departure; Platinum members may receive successful Flight Upgrade Award confirmation from up to 48 hours before their departure date; All Frequent Flyers will be notified via SMS if their Flight Upgrade Award is confirmed to allow customers to maximise their time to prepare for their upgraded Qantas journey; Flight Upgrade Awards will also be processed closer to the time of departure, meaning fewer empty First, Business and Premium Economy seats on the aircraft on many occasions. For example, if another customer changes their plans and decides not to travel, Qantas will be able to upgrade a member registered for a Flight Upgrade Award into their seat. Improvements to Upgrade Awards for Domestic Services (from early 2012) As per the existing international process, a domestic registration process will be introduced for Flight Upgrade Awards (for Qantas operated services with a Qantas flight number on their ticket) where a member’s Flight Upgrade Award cannot be immediately confirmed. Confirmation of a successful domestic Flight Upgrade Award from the point of booking, as well as the ability to request ‘on departure’ Flight Upgrade Awards will remain available; SMS notification will commence domestically in line with the introduction of the registration process. Our coverage of the Qantas Platinum One Announcement and Release Date which was announced along with these Upgrade Award Improvements Are these improvements to Qantas Frequent Flyer Award going to benefit you and are there other improvements you would like to see?
Qantas have announced full detail including launch date of new Super Elite Qantas Platinum One Frequent Flyer membership Tier, which members will require earn 3600 Status Credits to Qualify for, that’s three times the Status Credits required for ‘regular’ Platinum status In a nutshell greater access to upgrade awards, a dedicated Platinum One Service team as well as personalised gifts and experiences are what set this membership tier above ‘regular’ platinum in detail the benefits include: A dedicated contact number to link members to the Platinum One Special Service Team, which will monitor, support and enhance their travel experience every step of the way; Assistance with access to additional Qantas Classic Awards and Flight Upgrade Awards, on Qantas operated flights (with a Qantas flight number on their ticket); Confirmation of successful upgrade requests as early as seven days prior to departure (for Qantas operated services with a Qantas flight number on their ticket), Complimentary membership of epiQure by Qantas Frequent Flyer, the recently launched premium food and wine club; Personalised gifts and experiences, from a ticket to a Qantas sponsored event to an experience inside a Qantas flight simulator and more. Qantas Frequent Flyer Chief Executive Officer Simon Hickey said he was very pleased to be launching the Platinum One program. “Qantas Frequent Flyer has introduced Platinum One based on feedback from many of our Platinum members,” he said. “Platinum One will offer members access to an outstanding range of benefits as well the exceptional service delivered by a dedicated Platinum One Special Service team.” The new super elite Qantas Platinum One tier will take effect from 7 November 2011 and Qantas will notify eligible members of their inclusion in the Inaugural Platinum One membership year by 7 November 2011. Along with the Qantas Platinum One Frequent Flyer details Qantas announced changes to upgrade awards, our coverage of these improvements can be found here: Qantas Frequent Flyer Upgrade Award Improvements Announced To achieve 3,600 status credits in a single calendar year requires a significant amount of flying, below is our analysis of the minimum number of flights required Route Return Class SCs RTN Trips Required Aprox Min Total Cost Melbourne to Perth Business Class 160 23 AU $6,8126 Sydney to Melbourne Business Class 80 45 AU $56,475 Sydney to Los Angeles First Class 540 7 AU $125,202 Sydney to Los Angeles Business Class 360 10 AU $110,910 Unless you spend half your life in a Qantas or Partner aircraft and have plenty of cash to splash Platinum One is outside the realm of regular flyers, or is it? Back in May 2011 we detailed how to achieve Platinum status for a fraction of the cost and miles with the use of American Airlines YUPP instant upgrade fares the article is here: Qantas Frequent Flyer Platinumstatus cheaply with American Airlines YUPP Instant Upgrades It should be noted that Qantas Platinum One is still OneWorld Emerald status so you should not expect any preferential treatment on OneWorld Partner airlines however when flying Qantas you these added extras are what makes the differences when flying on a regular basis. Given the cost to achieve Qantas Frequent Flyer Platinum One status are the benefits provided worthy? […]