Vietnam Airlines has released the following statement in relation to its Cancelled flights and Schedule changes due to Volcanic Ash from the Iceland Volcano Eruption. Due to the volcanic evolvement in Iceland and ash cloud moving over Europe, the following services of Vietnam Airlines to/from Europe will be cancelled: List of cancelled flights: Scheduled Date of Departure Flight Number Itinerary 19-April VN527 Hochiminh city – Moscow 19-April VN533 Hochiminh city – Paris 19-April VN545 Hanoi – Frankfurt 20-April VN526 Moscow – Hochiminh city 20-April VN532 Paris – Hochiminh city 20-April VN544 Frankfurt – Hanoi Vietnam Airlines’ next scheduled and additional services between Hanoi/Hochiminh city and Europe (Paris, Frankfurt and Moscow) will be provided in the next update. Passengers traveling to/from Europe on the cancelled services are advised not to go to the airport. For updates and supports, please visit www.vietnamairlines.com and contact Vietnam Airlines booking offices. Passengers are advised to give your available telephone numbers to Vietnam Airlines’ staffs. Vietnam Airlines will waive cancellation and change fees for confirmed tickets of the affected flights to/from Europe. Hotlines: – Vietnam: Hanoi +84-4-38320-320, Hochiminh city: +84-8-38320-320, Da Nang: +84-511-3811-111; – Russia: +7-495-5892450; +7-903-795-2889; +7-903-725-9996; +7-903-9616189; +7-962-970-0000 – France: * City Office: +33-1-4455-3990, +33-8100-18-888, * Charles de Gaulle Airport: +33-1-4862-2562, +33-6-7677-9875, +33-6-3140-7239, +33-6-2698-2401; – Germany: +49-69-2972-5650, +49-151-1611-9824; As we are experiencing high call volumes, website visits, we seek our customers’ understanding.
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